Manager, Graduate Engagement & Outreach

Position Location: San Diego, CA

Position Overview

The Alumni Network works to implement and promote alumni programs in an effort to increase student retention, success, and completion to Reality Changers’ 3,300+ alumni and current students in alignment with the organization’s strategic plan.

The Alumni Network Manager of Graduate Engagement & Outreach drives how the Alumni Network engages with graduating seniors and ensures their successful transition into college. This includes tracking matriculating students, strategic outreach and communication for segmented groups of program graduates, and leading Alumni Network programmatic events.

Additionally, this position will also regularly seek and meet program graduates to support their continued progression into and through post-secondary education.

The Manager of Graduate Engagement & Outreach must be a proactive and collaborative leader who is able to utilize new and existing initiatives to strengthen programs and services that support the successful transition and college persistence of program graduates. In addition, the Manager will support the Alumni Network in the collection, organization, and preparation of program data. The Manager will report to the Alumni Network, Director.

Early student engagement & retention – new graduates

  • At the direction and discretion of the Alumni Network Director, support 8-12th grade staff with evening programs staff to foster awareness about the Alumni Network among current participants and promote opportunities ahead of their college start, particularly during the months of October and November.
  • Serve as the Alumni Network representative at Academy meetings to keep tabs on current needs and trends to report back to the Alumni Network team.
  • Create opportunities for promotion and engagement of Alumni Network services for College Town and College Apps students.
  • Conduct coaching sessions both in-person and online to meet new program graduate needs.
  • Monitor 12th grade + summer students’ progress, college attendance, and maintain advising logs to track contact hours, issues, and outcomes of advising sessions.

Graduate strategic outreach & communications

  • Lead the development of all Alumni Network strategic communications plans and messaging that targets program graduates.
  • Conduct regular communications (phone, mail merge, social media, other tools etc.) with alumni to inform them of upcoming events, volunteer opportunities, and other ways to stay connected to Reality Changers.
  • Develop and organize content for campaigns related to Alumni Network programs, opportunities, and Reality Changers programs.
  • Assist the Director with the continued development of the Alumni Network website, newsletter, and outreach calendar.

Event coordination & planning

  • Coordinate alumni networking events with the Alumni Team (e.g. bi-annual reunions, webinars, networking, and career development opportunities).
  • Coordinate program offerings and initiatives, including: Mentorship Program and RC Real Talk Workshop Series.
  • Lead the day-of and post events logistics (in-person or virtual) and monitor event budget with Alumni Team.
  • Assist Alumni Network Director with coordinating college outreach activities (e.g. tours, speaker engagements, etc.).
  • Represent the Alumni Network in the planning and implementation of Reality Changers’ annual Scholar Celebration
  • Adapt or lead new initiatives based on alumni feedback and/or needs.

Direct-service student coaching

  • Coordinate student referrals to services to help overcome academic, social, and economic barriers.
  • Assist students with setting goals and identifying, planning for, and overcoming potential obstacles and defining steps in their education and career planning.
  • Coach alumni one-on-one through the decision-making processes with respect to intersecting historically marginalized identities by developing individualized, action-oriented plans grounded in racial equity, social justice, and student development theory.
  • Provide ongoing support to alumni through multiple appointments and monitor student progress through the learning, reflection, and action process.
  • Provide expertise relating to the broad range of academic support services and majors across the University’s academic programs in the undergraduate curriculum, as well as understanding the spectrum of career opportunities and workforce trends relating to various fields of study.
  • Coaching and programming will center the intersecting identities of underserved alumni.
  • Monitor students’ progress and college attendance; track contact hours, issues, and outcomes of coaching sessions.

General administration & data

  • Regularly input alumni information in database systems (i.e. Salesforce, Google spreadsheets) and assist the team with data collection for all graduates of Reality Changers’ programs.
  • Actively participate in data collection and outreach efforts as needed.
  • Support Alumni Network scholarship tracking and distribution.
  • Explore initiatives to increase alumni participation and impact.
  • Regularly use Salesforce to input data and pull reports as needed, and perform data work assigned by the Associate Director of Research & Evaluation and Alumni Network Director.
  • Promptly update database(s) with information collected from job activities.
  • Ensure accurate, complete, and formatted alumni records in internal databases.
  • Support the Alumni Network Director with scholarship administration.
  • Support, attend, and/or participate in all relevant team and organization activities, including board and staff meetings, functional team meetings, annual organization events, etc.
  • Assist the Alumni Network in the operationalization and achievement of its annual and long-term goals.
  • Perform other duties as assigned.

Education and Experience

  • Bachelor’s Degree from an accredited four-year college or university is required.
  • Master’s Degree is preferred.
  • Instructional coaching experience is preferred.
  • Experience with designing and facilitating college learning and advisement is strongly preferred.
  • Demonstrated experience in achievement advising and/or counseling students who are first-generation to college, transfer students, low-income, underrepresented, non-traditional and/or immigrant backgrounds is strongly preferred.

Knowledge, Skills, and Abilities

  • Strong classroom presentation and college student advising skills are required.
  • Ability to both give and accept feedback and constructive evaluation of work.
  • Strong advisor/partnering skills to work effectively with peers, subject matter experts, and other program and business partners; ability to motivate others.
  • Ability to relate and network with a diverse audience including; parents, university staff, donors, and community partners.
  • Familiarity with managing confidential information and the ability to exercise discretion.
  • Must be highly adaptive, versatile, and organized.
  • Strong attention to detail and good follow-through.
  • Ability to manage multiple projects concurrently and independently.

Additional Expectations

  • Represent Reality Changers in a positive manner in all public and private settings.
  • Provide positive encouragement to students and instructors in all public and private settings.
  • Exemplify commitment to Reality Changers’ mission and values.

Travel and Hours

  • Occasional travel will be expected.
  • Occasional weekend and evening work will be expected.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Hybrid work opportunities are at the discretion of the Alumni Director and Human Resources, and are informed by satisfactory performance.

Physical Requirements

This job requires the ability to sit, use hands and arms to perform repetitive motions. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. It requires moderate dexterity, application of basic skills (calculator, keyboard, hand-eye coordination, etc.) and the ability to bend or stand as necessary.

Salary Range

$62,400 – $65,000 annually

To Apply

To apply, please submit the following to by December 15, 2022:

  • A thoughtful cover letter outlining your interest in the position and how your qualifications
    align with the above requirements and Reality Changers’ focus and mission
  • Current resume

Interested candidates are encouraged to submit an application as early as possible as interviews will be scheduled on a rolling basis. Preferred start date is in January 2023.

Reality Changers serves first-generation youth from low-income backgrounds and from groups who are traditionally under-represented on college campuses—such as Black, Latinx, Indigenous, LGBT+, Immigrant and/or Undocumented communities. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities and/or backgrounds.

Reality Changers is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


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